Home > Privacy Policy
February 11, 2021
1. Introduction
LeaseGo Pty Ltd (“we”/”us”/”our”) endeavour at all times to comply with the Privacy Act 1988 and the Australian Privacy Principles which together will be referred to in this policy as “Australian Privacy Law.”
This General Privacy Policy applies to all persons accessing our website, dealing with us or from whom we otherwise collect personal information. We also collect personal and credit information provided by persons applying for or receiving credit from us and, in doing so, endeavour at all times to comply not only with Australian Privacy Law, in general and, in particular, with the Credit Reporting Code. All persons who apply for or receive credit from us or agree to guarantee another person’s credit from us, will be further protected by our Credit Information Privacy Policy.
Any person who receives credit from us and applies to vary the terms of the payments on the grounds of hardship will be additionally protected by our Hardship Privacy Policy.
2. Pseudonyms
You are not required to provide us with your name or any personal information if you do not wish to. You are free to use any name allowed by law. We, however, will not deal further with you without obtaining your real name and other verifiable pieces of personal information.
We are not permitted by law to provide you with credit without obtaining proof of your identity and that is covered in our Credit Information Privacy Policy.
3. The kinds of personal information we collect
By accessing this website or otherwise dealing with us you agree to our General Privacy Policy in relation to the collection of personal information by the website.
As a result of your visit to our website, we may collect and store information about your visit to this website including:
Your internet service provider or the providers of your internet browser software may also collect such information for their own purposes. We are not responsible for the collection, storage and use of such information by these entities and refer you to their respective privacy policies.
As a result of you dealing further with us, whether as a prospective customer, an actual customer, guarantor and prospective guarantor, contractor, supplier or service provider or employee, we may collect and store personal information from you such as:
If you apply to us for credit we will collect and store credit information in addition to the above personal information and this will be governed by our Credit Information Privacy Policy.
If you apply to us for employment, we may also collect and store personal and, in addition, sensitive information about you including your:
4. How we collect your personal information
We may collect personal information about you from your visit to our website through the use of technologies such as anonymous identifiers, session variables, and cookies. You may be able to set your internet web browser to block or limit cookies. Some features of our website may not work as efficiently or not at all if you have done so.
As a result of you dealing further with us, we may collect personal information directly from you and this may be in person, over the telephone, by mail, over the internet, by email or by completion of an application or consent form whether on-line or otherwise.
If you:
we may collect personal, credit and sensitive information about you from other sources when it is impractical or unreasonable for us to collect it directly from you. Among these other sources may be:
and we may collect that information directly from them in person, over the telephone, by mail, over the internet, by email or by completion of an application or consent form whether on-line or otherwise.
5. How we hold your personal information
We use our best endeavours and take all reasonable steps to secure your personal information including:
We are not responsible for the security of any computer or other device which you use to access our website.
6. The purposes for which we collect, hold, use and disclose your personal information
If you are a user of our website, a prospective customer, a customer or guarantor of a customer’s credit, a contractor or supplier of goods and services to us, a job applicant or other person from whom we collect, hold, use and disclose your personal information we shall do so only for those purposes which are:
In addition, if you apply to us for credit or receive credit from us, we will collect, hold, use and disclose your personal information in order to:
To find out more on how we deal with your credit information or sensitive information if you apply to us for credit or receive credit from us, please see our Credit Information Privacy Policy.
We may disclose your personal information, including credit and sensitive information, to other parties as part of a process of merger, acquisition, sale of our business or our other assets and, before doing so, will give you notice and an opportunity to opt out of the provision of such information in that instance.
If, for any of the above purposes, we disclose your personal information to any supplier of services to our business or to any prospective purchaser of our business which we shall do so only if it is necessary for the purposes listed above, we shall:
7. Whether we supply your personal information to overseas recipients
We supply your personal information to overseas recipients as part of our information technology systems. Those recipients are likely to be in the following countries: The United States of America and New Zealand.
8. How you may access your personal information held by us
You may request access to your personal, sensitive and credit information held by us by identifying yourself in person, or by scanned attachments to an email and sending your request for access to us at: Privacy Officer, LeaseGo Pty Ltd,1/349 Coronation Drive, Milton, Qld 4064; Email: Hello@LeaseGo.com.au; Tel: 1300 463 863.
If we are unable to grant your access to personal, sensitive or credit information, we will give you our reasons in writing within a reasonable time. These may include where providing the information to you may:
9. How you may correct any personal information we hold about you which is incorrect
If you believe any personal information which we hold about you is incorrect, please contact us in person by telephone, by facsimile, by email, identify yourself and tell us what information which we hold about you is, in your belief, incorrect and how you want it changed.
If we cannot agree to the change to the information which you have requested, we will give you reasons in writing within fourteen (14) days.
10. How you may complain about how we deal with your personal information
If you are not satisfied with the reasons referred to above or otherwise have any complaint about how we collect, hold, use or disclose your personal information please contact our Privacy Officer who will then follow our Privacy Internal Dispute Resolution process and respond to your complaint within fourteen (14) days.
Our Privacy Officer can be contacted at: Privacy Officer, LeaseGo Pty Ltd, 1/349 Coronation Drive, Milton, Qld 4064; or PO Box 1333 Milton, Qld 4064; Email: hello@leaseGo.com.au; Tel: 1300 463 863.
If you are not satisfied with our Privacy Internal Dispute Resolution process, you may, of course, at any time, refer any complaint about the privacy of your personal information directly to:
The Office of the Australian Information Commissioner,GPO Box 2999 CANBERRA ACT 2601 Tel: 1300 363 992 Fax: 02 9284 9666 https://www.oaic.gov.au/
11. Changes to this Policy
From time to time, we may make changes to this General Privacy Policy because of:
We will notify such changes on our website. Where the changes may affect you in a particular way, and if you have a lease contract with us, we will notify you as required by Australian Privacy Law and our Credit Information Privacy Policy.
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*This statement is an Australian Government requirement under the National Consumer Credit Protection Act 2009.